23 April, 2014

Frequently Asked Questions - Updates


If you have questions about getting an update of your GPSTravelMaps.com Garmin map look no further! All of your questions will be answered below.


I see that my map has been updated. How do I get an update?

You can receive 1 free update anytime after a purchase. If you would like your free update simply send an email to support@gpstravelmaps.com and we will send you an email with instructions and a password for downloading the update.


I Want to update my map but I have already received my one free update.

You can receive 1 free update anytime after a purchase. Once you have received your free update you can purchase an update for 50% off the regular map price or you can send us saved tracks from your travels with the map and in return we will send you a free update.
If you would like to purchase the update go to our online store and add either the "Windows Map Update" or "Macintosh Map Update" to your cart, whichever format you need for your computer. Once you complete the purchase you will receive and email with the updated password.
If you have saved tracks on your GPS from your travels you can send them to us using the instructions at GPS Tracks. Once we receive the tracks we can send you the updated map.
I am trying to download the map again from my account but the map password isn't recognized.
The map has likely been updated since your purchase and when an update is released the password changes as well.
You can receive 1 free update anytime after a purchase. To receive your free update simply send an email to support requesting an update and we will send you the information you need to download it free.
If you have already received 1 free update you can purchase an update for 50% off the regular map price or you can send us saved tracks from your travels with the map and in return we will send you a free update. If it has been longer than 4 months since your purchase.
If you would like to purchase the update go to our online store and add either the "Windows Map Update" or "Macintosh Map Update" to your cart, whichever format you need for your computer. Once you complete the purchase you will receive and email with the updated password.
If you have saved tracks on your GPS from your travels you can send them to us using the instructions on our sending tracks page. Once we receive the tracks we will send you the updated map.

No comments: